BeyondTrust Secure Remote Access Solutions

Centrally manage and secure remote access for service desks, workers, IT admins, vendors, and infrastructure.

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Try Privileged Remote Access

Grant secure, just-in-time access with full visibility and credential protection

Try Remote Support

Deliver secure, real-time support for any device, system, or global workforce

Secure Remote Access for Employees, Vendors, and Service Desks

Traditional remote access methods, like RDP and VPNs, lack granular access management controls and deep visibility into session activity. Their security deficiencies can leave organizations vulnerable to exploits via stolen credentials, session hijacking, and other attacks. These issues also make VPNs a particularly poor choice for vendor access.

With BeyondTrust Secure Remote Access solutions:

Apply robust least privilege and audit controls to all remote access from employees, vendors, and service desks.
Benefit from two VPN-less solutions: Privileged Remote Access and Remote Support, built for specific use cases. Each solution is a security leader in its class, while providing powerful productivity enhancement features.
Get comprehensive capabilities from the start, including security essentials, such as MFA, SSO, and SAML integrations.

"With BeyondTrust Privileged Remote Access, we could tighten our control over what privileged users could and could not do, as well as audit their actions. It’s a far superior approach than just giving them unrestricted VPN access."

—Tommy Green, VP Of Information Systems & Technology, AMOCO Federal Credit Union

"BeyondTrust’s Privileged Remote Access has significantly simplified our journey to achieving SOC 2 compliance. It ensures detailed and transparent zero trust security controls around access and monitoring, along with comprehensive auditing and evidence gathering capabilities."

—Shane Carden, CIO, Behavox

"The team at BeyondTrust has been incredible. After we implemented the Privileged Remote Access, it only took around two months to have a majority of our stakeholders in [the solution], so that dramatically reduced risk."

—Chris Hardy, Chief Information Security and Technology Officer, Town of Truckee

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Privileged Remote Access Features

BeyondTrust Privileged Remote Access enables IT and security teams to provide users with easy-to-use, secure access to critical systems.

Secure Remote Access

Connect securely to critical IT systems, cloud applications, and OT environments without relying on a VPN. Every session, whether human or non-human, is authenticated, authorized, and fully auditable.

Session Management

Maintain full visibility and control with detailed logs of every privileged session. Automatically record actions and permissions to simplify compliance.

Privileged Access Control

Apply least privilege and just-in-time access by granting users only the remote access they need when they need it. Extend the same protections to non-human identities to reduce risk and prevent misuse.

Flexible Consoles & Tools

Keep workflows efficient with familiar tools like PuTTY and Azure Data Studio, while enabling access from mobile or web consoles.

Streamlined Authentication

Boost productivity and security with MFA, passwordless options, and SAML integration designed for fast onboarding and seamless access.

Compliance & Session Auditing

Simplify compliance with SOC 2 ready audit trails, forensic insights, and advanced analytics available in real time or after each session.

Zero Trust Remote Access

BeyondTrust Secure Remote Access is engineered with robust security controls and helps enable zero trust principles, zero trust architectures (ZTA), and zero trust network access (ZTNA) by enforcing least privilege, implementing segmentation, isolating assets, and monitoring and managing sessions. The solution also enables a just-in-time access model, with MFA and the option for per-session MFA, to reduce risk related to standing privileges.

Learn more

BeyondTrust is FedRAMP® authorized to operate (ATO) at the moderate impact level for its Secure Remote Access (SRA) solutions, which include Remote Support and Privileged Remote Access. Your organization can fulfill the Federal Government's Cloud Computing Mandate by using BeyondTrust's FedRAMP® Moderate authorized solutions.

Secure Remote Support for Service Desks

Service desks need more complete remote support solutions to solve an expanding list of use cases while meeting high standards for issue resolution. In addition, service desks are targeted by attackers because of their sensitive access and need robust security features that won’t take valuable time and resources to implement.

BeyondTrust Remote Support is a single, holistic solution built to support every device and improve service desk workflows, while also providing robust security. Enable your help desk and ITSM teams to:

Securely access and fix any remote device, on any platform, anywhere in the world.
Adhere to ITSM best practices.
Work seamlessly with technologies such as ServiceNow, Jira Service Manager, Zendesk, and Microsoft Teams, improving both the user and technician experience.